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I am awaiting a meeting with Police Area Commander, C.l. Julian
Innes, to discuss level of funding available and the appropriate
way forward (see website).
Once a level of funding has been established along with a bottom
line figure for the supply and installation of the units a further
open meeting will be held where it is hoped that an officer from
Trading Standards and either C.l. Julian Innes or his Data-Protection
Officer will attend to deal with any legal aspects. The technical
manager from Verifeye has already agreed to fly to Inverness with
a demonstration unit once a date and time has been arranged.
Frequently Asked Questions
How does the TaxiCam take pictures?
The TaxiCam has two basic modes of operation - "on" and
"sleep" (sometimes referred to as "stand-by").
Images are captured continuously at 1 frames per second per camera
any time the TaxiCam is "on". If the TaxiCam does not
receive a trigger input for a certain period of time (typically
20 minutes after the ignition is turned off) the controller will
go into the "sleep" mode. In the "sleep" mode
the current drain on the battery is approximately 2mA. The TaxiCam
will take less than 1 second from the time it receives any trigger
(e.g. door open) to when it is "on" and continuously capturing
images at 2 frames per second.
How does the TaxiCam record pictures?
Images are recorded in response to (up to) 6 independent "event
triggers". The 4 most common "event triggers" are:
Driver's panic button
Door (usually "door open"; usually connected to the "door
ajar indicator" circuit or the dome light circuit and activated
by any door)
Taximeter (usually "meter on" and "meter off")
Ignition (provides a "background picture" every 100 seconds,
for example, whenever the ignition is on but no other trigger is
present).
Typical additional "event triggers" are:
g-force (heavy braking)
g-force (excessive acceleration)
g-force (excessive cornering)
Brake application
Comfort switch
The 'event triggers' are programmed using the Installation Software.
How many pictures does the TaxiCam store?
Images are stored on an industrial grade compact flash (CF) card
in the "controller". The memory is expandable from 256MB
up to 16GB. The system stores between 10,000 and 600,000 images
depending on the size of memory. Images are automatically erased
& overwritten, on a first-in/first-out basis, after a number
of days, depending upon the operational usage of the vehicle.
Does TaxiCam record sound?
Yes, there are versions capable of storing audio. This is an optional
extra. We can also store GPS data and even add a G-Force sensor.
Then you would be able to hear what happened, see what happened
and know exactly where it happened.
What happens if my vehicle is stolen or the power is cut off to
the TaxiCam?
TaxiCam will retain images indefinitely without power. So, when
your vehicle is eventually recovered (as 95% are), you will have
a picture of the person who stole your car.
How long will the TaxiCam last?
TaxiCam was designed from the outset to be ultra-reliable. The average
TaxiCam system has an overall expected life in excess of 5 years.
The expected life of the individual components are:
Controller -8 years
Industrial Grade Flash Memory -10 years
Extended Life (EL) Camera Head -6 years
Will the pictures deteriorate, as the TaxiCam gets older?
No - the images are stored in flash memory (as encrypted digital
files), so, unlike videotape, the last image will be as good as
the first.
What maintenance needs to be carried out?
None - there are no moving parts in TaxiCam so it really is a ''fit
& forget" surveillance system. Apart from dusting the camera
head lens occasionally, we recommend that you call into your installer
once a year just to check the system over for your own peace of
mind.
The installer will check that all the triggers are working correctly
and that the camera is aimed properly.
How do I get the pictures out?
You don't - only Authorised Personnel (such as your local Hackney
Licensing Office or the Police) have the Viewing Software to access
to the images that are stored in the controller. The many built
in security features of the TaxiCam ensure that images will be admissible
as evidence in court (i.e. the "chain-of-evidence" will
be preserved) and that the privacy of the travelling public will
be guaranteed.
Where are the pictures monitored?
Quite simply, they are not monitored with the VerifEye system. The
recorded images would only be accessed by downloading, by authorized
personnel, following an incident in the vehicle.
What happens if somebody tries to smash or steal the camera head?
We can replace camera heads if they are damaged. In the event that
the system is set up to take pictures 'on entry' (i.e. door open
trigger), images of the vandals will already have had their pictures
taken & stored away before they attempt to damage the camera
head.
Can the pictures be used as evidence?
Yes - every image is 'data encrypted' (i.e. tamperproof), which
means that the images are 'pure evidence' & can be used in any
Court of Law. Each image is printed with the unique electronic serial
number (ESN) of the system, the registration number of your vehicle,
the date and exact time the image was captured. Systems are also
available which will print out the GPS co-ordinates and a map of
your vehicle's position at the time of the incident. Successful
prosecutions have already taken place using VerifEye images as evidence.
What happens if I change my vehicle?
Re-installation takes approximately 90 - 120 minutes. Re-installation
kits (new cables, brackets, warning stickers etc.) are available
at a nominal charge. The normal re-installation charge ranges from
£45 (dependant upon the number of camera heads and difficulty
of installation) but varies across the UK. Your local Authorised
VerifEye Dealer will advise you.
I've got a screen partition, will it still work?
The infrared used by the camera is reflected by the partition, so
we suggest fitting a system with two individual camera heads. TaxiCam
can be fitted with up to 4 cameras.
Do I need to have the interior lights on to take pictures?
No - VerifEye camera heads are equipped with their own built-in
array of infrared LED's. High quality images can be captured with
absolutely no light at all.
Will it stop 'fare dodgers' & assaults?
Unfortunately you will never eradicate crime against taxi drivers
totally. Statistics show that, where the VerifEye system has been
installed, reported crime has dropped by a massive 80% and the police
"clear up rate" (percentage of successful prosecutions
increases by about 70%. The main purpose of any surveillance system
is to deter crime from occurring in the first place. However, if
an incident does occur, then it is imperative that you have substantial
& admissible pictorial evidence to back up any prosecution.
TaxiCam is the only system which has been approved worldwide by
taxi regulators & police authorities.
Is it safe and approved for use in a vehicle?
Yes. TaxiCam has been certified to the latest EU specifications
for in-vehicle electronic equipment. In addition, TaxiCam provides
its own low level infrared illumination, so that there is no visible
light in the vehicle to distract the driver.
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